A PBX telephone system is basically a multi-line telephone network usually utilized in large business environments, ranging from a single line trunk to the multiple branch exchange. This type of service is more suitable for companies with high call volume and greater need for phone automation than other types of communication systems. These services include auto attendant, automatic call distribution, outbound calling, conference calling, and transfer of messages among other features.
The premise of a PBX is that there are different extensions or telephone lines which can be used to transmit voice data and allow the use of features such as automated attendant, conference call, auto attendant, and transfer of messages among other features. In contrast to a traditional telephone network, in which there are primary, public switched telephone lines, and secondary private switched telephone lines, in a PBX system the communication is done over a data network. As a result, this system can provide features that are not available with a traditional public switched network. These include auto attendant, conference call, and data network message forwarding, which are supported by a VoIP phone. Find more information about logitech ghana on this page.
There are two basic types of PBX - hosted and stand-alone. A hosted telephone system (also known as virtual private network) can be accessed from any location and does not require any special equipment. All calls made within the system are managed in a virtual manner and no hardware is required. This is the most common type of hosted telephone system. Alternatively, a stand-alone PBX system is configured so that calls are made directly to an answering machine or to a person's direct phone number. It does require certain equipment such as a dedicated phone jack, Ethernet adapter, firewall, and software such as Voice Message Service (VMS) or IP Telephony (IP) client. logitech group ghana offers a variety of products for Video communication and conferencing.
Although a hosted PBX offers a lot of conveniences like auto attendant, conference call, and auto attendant assistance, there are also some drawbacks. First, maintenance is often required for a hosted system. Also, this type of service may not be available during weekends or holidays because of the close connection to the network. A hosted telephone system is more cost-efficient than a stand-alone system, but it comes with a few disadvantages.
Another alternative to hosted PBX is an on-site switch. Some companies prefer this type of service, especially small businesses, because it lets them select the most cost-efficient switch among multiple providers. Portability is another reason why companies prefer on-site switch over hosted telephone systems. Some companies are able to switch to new PBX system whenever they want to; while others prefer to stick with their existing hosted telephone systems.
One of the advantages of using a VoIP service is that it enables you to make calls from anywhere with an Internet connection. Although VoIP can enable call quality improvement, it is still not the same as using a conventional telephone system. For example, using a standard phone system, if someone calls you on your home line, your voice will be reflected in your caller ID (usually on your cell phone). However, if someone calls you on your cell phone and sends you a voicemail, your voice will not appear on your caller ID. You can get more enlightened on this topic by reading here: https://en.wikipedia.org/wiki/Videotelephony.
